About us

Our team of enthusiastic, innovative and talented people, based in offices in London and Cambridge, have a passion for delivering effective communications. Our specialist skills span consultancy, editorial, creative, design, digital development and account management.

Through strategic thinking, sharp copy and creative design, we help our clients to build trust, enhance reputations, create sustainable growth and drive positive change.

We are proud to hold the ISO 9001 accreditation so you can rest assured that the project management processes we follow meet the most stringent quality standards.

Founded in 1984, we produced some of the first sustainability reports and 85% of our clients stay with us, year on year.

The team

  • All
  • Account direction
  • Account management
  • Creative
  • Editorial
  • Office management
  • Quality
  • Studio
  • Technical
  • US

Andy Tripp


Caitlin Walls

Project/office assistant

Caroline Hunt

Senior proofreader

Christine Jackson

Senior web developer

Christine Matthews

Senior copywriter

Cindy Offer

Senior copywriter

Claudia Chase

Design director

Emily Forrington


Frances Minns

Senior account manager

Georgina Shiplee

Account director

Hannah Hoyles


Harvey Banham

Web developer

James Lovett

Senior designer

Jennifer Earle

Account director and marketing manager

Jo Potter

Senior artworker

Jo Teeuw

Creative director

Julia Salter

Senior proofreader

Karly Taylor

Senior Artworker

Kate Bunker

Senior account manager

Kate Tang

Head of account management

Kate Yee

US account director

Kathryn Thomas

Account director

King Graves

General Manager

Kipp Brooks

Account director

Kirsty Fotheringham

Account manager

Laura Ketteridge

Senior account manager

Michael O’Mahony


Mike Taylor

Digital director

Mizuki Yamamoto

Account executive

Nicole Pawlak


Nigel Richardson

Senior artworker

Olivia Ainscough

Account manager

Paul Hyde-Clarke

Account director

Richard Fosbury

Senior account manager

Rupert Gowar-Cliffe

Senior designer

Sami Parsons

Senior US account director

Sean Tyler

Head of copy

Sinead Jordan

Senior account manager

Susanne Lyle

Head of quality

Trace Price

Head of artwork and production

Vicki Wright

Account director

Victoria Taylor

Managing director / President, Flag US

William O'Byrne

Account manager

We’d love to hear from you, so please get in touch

  • London map


    31-35 Kirby Street, London EC1N 8TE, UK

  • Cambridge map


    Fieldstead Barn, New Road, Impington, Cambridge CB24 9PJ, UK